Process

Your path to
personalized care.

Your care begins with a health intake and physician evaluation. A free care coordinator call is optional if you have questions.

1
Optional · Free

Care coordinator
call

Have questions? Book a free 15-minute introductory call. This is not a medical evaluation.

2
Start here

Complete your
intake

Share your health history, medications, and goals for physician review. No introductory call is required.

3
Clinical review

Physician
evaluation

A licensed physician reviews your intake and determines whether treatment, lab testing, or a live consultation is needed.

4
If prescribed

Pharmacy
fulfillment

Your medication is filled by a licensed U.S. pharmacy and shipped to you.

Optional · Free
Your optional care coordinator call
INTRODUCTORY CALL

If you have questions, you may book a free 15-minute introductory call with a Vincera Health care coordinator. Learn about our programs, ask general questions, and understand the next steps.

This call does not include medical evaluation, diagnosis, or prescribing. Physician evaluation and treatment are paid services, with costs explained before you proceed.

Step 02
Complete your health intake
HEALTH INFORMATION

Share your medical history, current medications, allergies, symptoms, and treatment goals through the patient intake form. Your physician uses this information to evaluate your care needs.

Depending on the offering and applicable state requirements, you may also need to submit a brief recorded video or participate in a live phone or video consultation. Any additional requirements will be explained as part of your care process.

Step 03
Your physician evaluation
CLINICAL REVIEW

A licensed physician reviews your intake and any relevant test results. Additional information or lab testing may be needed to complete your evaluation.

Your physician recommends treatment based on what is appropriate for your health and goals.

Step 04
Your medication, delivered
IF PRESCRIBED

If prescribed, your medication is filled by a licensed U.S. pharmacy and shipped to you.

Care that evolves with you

Your physician reviews your response to treatment and recommends follow-up, dose adjustments, or lab testing based on your needs. Prescription renewals are subject to physician review.

You can message your care team through the patient app with questions about your treatment. No appointment needed.

Cancellation

To cancel, provide at least 30 days’ advance notice and specify your requested cancellation date. Scheduled charges before the effective cancellation date will still be processed. Scheduled charges on or after that date will stop.

Start with
a conversation.

Book a free 15-minute call with a Vincera Health care coordinator to learn about our programs and get answers to your general questions. This is not a medical evaluation.

Book a free care coordinator call →