Common questions.
honest answers.

The free 15-minute call is with a Vincera Health care coordinator, who can explain our programs, pricing, and next steps. It does not include medical evaluation, diagnosis, or prescribing. Physician evaluation and treatment are paid services, with costs explained before you proceed.

We welcome patients transferring from other providers. Share your current treatment, dosing, and any recent relevant lab results. Your physician will review this information and recommend whether to continue or adjust your treatment based on your health needs and goals.

Yes. Treatment options serve men and women, with availability depending on the offering and state. Your physician evaluates your health information and recommends appropriate care.

Start with a free 15-minute call with a Vincera Health care coordinator to learn about our programs and discuss your general questions. Your physician evaluates your health information and recommends treatment based on your needs and goals.

Yes. All providers are licensed physicians practicing within your state.

View physician names, credentials, NPIs, and state-license details.
Our Physicians →

Our physician network covers all 50 states. GLP-1 treatment is currently unavailable in Louisiana and Mississippi.
Physician Coverage →

Requirements depend on the offering and applicable state requirements. Your physician may review your intake without a scheduled appointment, or you may need to submit a brief recorded video or attend a live video consultation. Any requirements will be explained as part of your care process.

Yes. Vincera Health operates on HIPAA-compliant infrastructure. Patient data is encrypted in transit and at rest. We never sell or share your health information with third parties for marketing purposes. See our HIPAA Notice for full details.

No insurance needed. Vincera Health is a cash-pay telehealth practice with no membership fee and no subscription. The physician consultation fee is separate from medication costs. If medication is prescribed, its price is shown before you pay. A consultation does not guarantee a prescription. Many patients use HSA or FSA funds. Lab testing costs and payment options will be explained before you proceed.

Treatment duration depends on your goals, response, and physician’s recommendations. Any follow-up testing is based on your clinical needs. To cancel, provide at least 30 days’ advance notice and specify your requested cancellation date. Scheduled charges before that date will still be processed; charges on or after that date will stop.

Your timeline depends on the offering, physician review, any additional information or testing needed, and prescription fulfillment. If medication is prescribed, it is filled by a licensed U.S. pharmacy and shipped to you.

Compounded medications are not FDA-approved. The FDA does not review them for safety, effectiveness, or quality before they are marketed. A licensed physician determines whether a compounded medication is appropriate for an individual patient.

Lab testing is not required for every prescription. Your physician determines whether testing is needed based on the offering, your health history, and your clinical needs. If testing is required, you’ll receive instructions for completing it.

All medications carry potential side effects. Your physician reviews treatment risks with you and recommends follow-up and any testing based on your treatment and clinical needs. You can contact your physician directly through the Patient Portal to flag side effects immediately.